{"id":5446,"date":"2023-07-24T09:51:03","date_gmt":"2023-07-24T09:51:03","guid":{"rendered":"https:\/\/opensolarprd.wpengine.com\/equipo-de-apoyo"},"modified":"2026-01-13T00:22:32","modified_gmt":"2026-01-13T00:22:32","slug":"equipo-de-apoyo","status":"publish","type":"page","link":"https:\/\/www.opensolar.com\/es\/equipo-de-apoyo\/","title":{"rendered":"Soporte"},"content":{"rendered":"<section id=\"hero-block_cc43055e97b7b2046efdcae0e9d1d9bb\" class=\"hero  light-mode background-bright-grey-200\" style=\"\">\n\t\t\t\t\t<div class=\"content-block-hero\">\n\t\t\t\t\t\t\t\t<div class=\"intro-text default\">\n\t\t\t\t\t\t\t\t\t\t\t<h1 class=\"motion-hero-headline blue-gradient light-mode\"><p>Soporte<\/p>\n<\/h1>\t\t\t\t\t\t<div class=\"motion-hero-sub-headline sub-headline light-mode\"><p>Con su cuenta gratuita OpenSolar, obtendr\u00e1 soporte 24\/7 de un apasionado y comprometido grupo de Openers que conocen la aplicaci\u00f3n a la perfecci\u00f3n.<\/p>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"hero-breadcrumb\">\n\t\t\t\t\t\t<div class=\"hero-breadcrumb-content\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.opensolar.com\/pro\/\" target=\"_self\">Pro<\/a><span>&gt;<\/span>\t\t\t\t\t\t\t\t\t\t\t\t\t\tSoporte\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section><section id=\"side-by-side-block_e1ecbf5830ce11f92493a4fd296e399d\" class=\"side-by-side light-mode  background-none\" style=\"\">\n\t<div class=\"side-by-side-content light-mode\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"content-block-regular\">\n\t\t\t\t\t\t<div class=\"artwork-block artwork-right\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"squared\" style=\"position: relative;\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.opensolar.com\/wp-content\/uploads\/2026\/01\/Support-team.jpg?fit=1044%2C672&#038;quality=89&#038;ssl=1\" class=\"motion-artwork-base-side-by-side-block_e1ecbf5830ce11f92493a4fd296e399d\" alt=\"A collage featuring fourteen diverse OpenSolar team members. Each individual is shown in a professional headshot set within a circular frame. The circles feature alternating bright yellow and light blue backgrounds and are arranged in a dynamic, clustered pattern against a white backdrop. One team member is wearing a shirt featuring the OpenSolar logo, highlighting the collaborative spirit of the company\u2019s global staff.\" style=\"z-index: 0;\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\" class=\"motion-artwork-layer1-side-by-side-block_e1ecbf5830ce11f92493a4fd296e399d\" alt=\"\" style=\"z-index: 1; position: absolute; top: 0; left: 0;\" \/>\n\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-space\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"light-mode\"><p>Equipo de apoyo<\/p>\n<\/h2>\t\t\t\t\t\t\t\t<div class=\"sub-headline light-mode\"><p>Con m\u00e1s de 400 a\u00f1os de experiencia combinada en energ\u00eda solar, el equipo de OpenSolar vive y respira energ\u00eda solar, y su \u00e9xito. Desde seminarios web de formaci\u00f3n en profundidad hasta ayuda para la incorporaci\u00f3n, desde la soluci\u00f3n de problemas espec\u00edficos en su cuenta hasta la orientaci\u00f3n estrat\u00e9gica sobre el uso \u00f3ptimo de la aplicaci\u00f3n, est\u00e1n ah\u00ed para ayudarle. <\/p>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n<\/section>\n<section id=\"grid-block_47a70a3808210cb5b3fa9d956fe683fc\" class=\"grid motion-grid-block light-mode background-bright-grey-200\" style=\"\">\n\t\t\t\t\t\t<h2 id=\"grid-block_47a70a3808210cb5b3fa9d956fe683fc-h2\" class=\"headline-center-black black grid-headline-motion light-mode\"><p>Tipos de formaci\u00f3n disponibles<\/p>\n<\/h2>\t\t<div class=\"subheading headline-center-black\">Conecta con el equipo de soporte en directo o utilizando nuestro soporte 24\/7 basado en tickets, consigue respuestas r\u00e1pidas a tus preguntas y aseg\u00farate de que est\u00e1s sacando el m\u00e1ximo partido a OpenSolar.<\/div>\t\t\t\t\t<div class=\"heading-button headline-center-black\">\n\t\t\t\t<a href=\"https:\/\/support.opensolar.com\/hc\/en-us\" target=\"_blank\">\n\t\t\t\t\t<span>Soporte de acceso<\/span>\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\">\n\t\t\t\t\t\t<path d=\"M6.66667 4.66675L10 8.00008L6.66667 11.3334\" stroke=\"#1751D0\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"cards default columns-four \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card card-grid-block_47a70a3808210cb5b3fa9d956fe683fc-1 card-style-default card-container-padded \" style=\"  \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"96\" height=\"96\" src=\"https:\/\/i0.wp.com\/www.opensolar.com\/wp-content\/uploads\/2025\/01\/icon-computer.png?fit=96%2C96&amp;quality=80&amp;ssl=1\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"headline light-mode\">Descripci\u00f3n General del Software<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text light-mode\"><p>Aprende lo esencial para navegar por OpenSolar y utilizar sus herramientas b\u00e1sicas con eficacia.<\/p>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card card-grid-block_47a70a3808210cb5b3fa9d956fe683fc-2 card-style-default card-container-padded \" style=\"  \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"96\" height=\"96\" src=\"https:\/\/i0.wp.com\/www.opensolar.com\/wp-content\/uploads\/2025\/01\/savings.png?fit=96%2C96&amp;quality=80&amp;ssl=1\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"headline light-mode\">Capacitaci\u00f3n en Finanzas<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text light-mode\"><p>Aprende a gestionar la financiaci\u00f3n solar, incluyendo pr\u00e9stamos, incentivos y opciones de pago para tus proyectos.<\/p>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card card-grid-block_47a70a3808210cb5b3fa9d956fe683fc-3 card-style-default card-container-padded \" style=\"  \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"96\" height=\"96\" src=\"https:\/\/i0.wp.com\/www.opensolar.com\/wp-content\/uploads\/2025\/01\/icon-design_services.png?fit=96%2C96&amp;quality=80&amp;ssl=1\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"headline light-mode\">Dise\u00f1o<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text light-mode\"><p>Crea dise\u00f1os solares precisos que impresionen y conviertan con las potentes herramientas de OpenSolar.<\/p>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card card-grid-block_47a70a3808210cb5b3fa9d956fe683fc-4 card-style-default card-container-padded \" style=\"  \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"96\" height=\"96\" src=\"https:\/\/i0.wp.com\/www.opensolar.com\/wp-content\/uploads\/2025\/01\/icon-manage_accounts.png?fit=96%2C96&amp;quality=80&amp;ssl=1\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"headline light-mode\">Configuraci\u00f3n de la cuenta<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text light-mode\"><p>Configura tu cuenta seg\u00fan las necesidades de tu empresa y agiliza tus operaciones.<\/p>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/section><section id=\"side-by-side-block_1767c5a03ef682956931a2f2d03fc47d\" class=\"side-by-side light-mode  background-none\" style=\"\">\n\t<div class=\"side-by-side-content light-mode\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"content-block-regular\">\n\t\t\t\t\t\t<div class=\"artwork-block artwork-right\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"squared\" style=\"position: relative;\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.opensolar.com\/wp-content\/uploads\/2025\/01\/support-2.jpg?fit=1200%2C782&#038;quality=89&#038;ssl=1\" class=\"motion-artwork-base-side-by-side-block_1767c5a03ef682956931a2f2d03fc47d\" alt=\"\" style=\"z-index: 0;\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\" class=\"motion-artwork-layer1-side-by-side-block_1767c5a03ef682956931a2f2d03fc47d\" alt=\"\" style=\"z-index: 1; position: absolute; top: 0; left: 0;\" \/>\n\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-space\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"light-mode\"><p>Seminarios Web<\/p>\n<\/h2>\t\t\t\t\t\t\t\t<div class=\"sub-headline light-mode\"><p>Nuestro Centro de Ayuda contiene art\u00edculos, consejos y trucos sobre toda la aplicaci\u00f3n OpenSolar. Utilice la funci\u00f3n de chat AI para obtener r\u00e1pidamente la respuesta que est\u00e1 buscando, o busque un art\u00edculo en profundidad o un v\u00eddeo que le guiar\u00e1 a trav\u00e9s de lo que necesita saber.<\/p>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"actions\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.opensolar.com\/es\/webinar-spain\/\" target=\"_self\" class=\"button-sbs-textblue\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\u00danete a los seminarios web<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<path d=\"M6.66667 4.66675L10 8.00008L6.66667 11.3334\" stroke=\"#1751D0\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n<\/section>\n<section id=\"side-by-side-block_92bc099ec115579941b99b5d32aaf37e\" class=\"side-by-side light-mode  background-bright-grey-200\" style=\"\">\n\t<div class=\"side-by-side-content light-mode\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"content-block-regular\">\n\t\t\t\t\t\t<div class=\"artwork-block artwork-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"squared\" style=\"position: relative;\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.opensolar.com\/wp-content\/uploads\/2025\/01\/support-3.png?fit=1260%2C916&#038;quality=80&#038;ssl=1\" class=\"motion-artwork-base-side-by-side-block_92bc099ec115579941b99b5d32aaf37e\" alt=\"\" style=\"z-index: 0;\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\" class=\"motion-artwork-layer1-side-by-side-block_92bc099ec115579941b99b5d32aaf37e\" alt=\"\" style=\"z-index: 1; position: absolute; top: 0; left: 0;\" \/>\n\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-space\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"light-mode\"><p>Centro de ayuda<\/p>\n<\/h2>\t\t\t\t\t\t\t\t<div class=\"sub-headline light-mode\"><p>Nuestro Centro de Ayuda contiene art\u00edculos, consejos y trucos sobre toda la aplicaci\u00f3n OpenSolar. Utilice la funci\u00f3n de chat AI para obtener r\u00e1pidamente la respuesta que est\u00e1 buscando, o busque un art\u00edculo en profundidad o un v\u00eddeo que le guiar\u00e1 a trav\u00e9s de lo que necesita saber. <\/p>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"actions\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/support.opensolar.com\/hc\/en-us\" target=\"_blank\" class=\"button-sbs-textblue\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Visita el Centro de Ayuda<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<path d=\"M6.66667 4.66675L10 8.00008L6.66667 11.3334\" stroke=\"#1751D0\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5446","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - 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