LG And OpenSolar Collaborate To Improve Customer Experience In U.S. Solar Market
LG Provides Free OpenSolar Software to Installers, Delivers Robust Tools to Help Increase Business Efficiency
LINCOLNSHIRE, Ill., June 11, 2020 — LG Business Solutions USA is working with leading solar software provider OpenSolar to provide a new level of support to LG solar installers migrating to digital processes and remote sales.
OpenSolar provides system design, sales quotes and installation information at no charge to solar professionals around the world. Through this premium sales software platform, LG’s high-efficiency solar products can be accurately described to U.S. customers digitally, instead of in person.
“We see a huge opportunity for LG solar dealer-installers to take advantage of the comprehensive software suite created by OpenSolar,” said Brian Lynch, head of solar business development, LG Business Solutions USA. “This helps LG efficiently deliver innovative resources to help our installer partners better manage their business during this critical time, while adding to their toolkit for the growth of the U.S. solar market as the recovery gets under way in the months ahead.”
OpenSolar Co-founder Andrew Birch said the collaboration with LG Business Solutions USA builds on the success of a similar LG solar program in Australia. “This free software tool gives LG dealers in the U.S. market a world-class digital tool-kit – and at such a pivotal time for the solar industry,” he said.
The LG U.S. launch dovetails with OpenSolar’s introduction of a suite of robust new design features specifically for the U.S. market – all completely free to installers – making design and installation simple and cost effective. Additional features such as full three-dimensional design and automated shading capabilities will roll out this quarter.
According to Marshall Manley from Synergy Power based in Alpine, Utah, the OpenSolar software has already made a significant impact on business. “OpenSolar has become a tremendous resource and tool for us as an LG dealer,” he said. “Not only is it better software than what we were paying $2,000 per month for, but the customer service has been amazing; plus this is all available to us at no cost.”
LG’s award-winning portfolio of high-efficiency solar panels and energy storage solutions are widely recognized in the industry for high performance, quality and flexibility. LG solar modules, covered by a limited 25-year product, part and performance warranty, are backed by a brand that customers can trust.
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