Enterprise Services

Services and support that help solar businesses scale, differentiate, and run more efficiently.

Three professionals discussing a project around a table in a modern office.

Flexible plans for solar businesses serious about growth and differentiation

OpenSolar is free, so solar professionals can design, sell, and manage without paying monthly software fees.

For teams that want additional guidance, faster response times, and hands-on support, our Support plan provides structured onboarding and ongoing assistance.

For businesses focused on growth and performance, the Enterprise plan provides a flexible set of services to customize how OpenSolar works for your business, from branding and workflows to data insights and priority support.

Pick your plan

Free

Support

Enterprise

Best for

Teams happy to self-serve and run their business on OpenSolar

Teams that want guided setup, faster response times, and hands-on support

Businesses operating at scale that need to differentiate, improve performance, and run their operations more efficiently

Branding & differentiation

Standard templates

Assisted setup

Custom proposals, branding, and personalized experiences

Workflows & documents

Standard setup

Assisted setup

Custom workflows, forms, and documents

Data Insights

—

Regular insights on market dynamics, themes, and trends

Reports & dashboards

—

Reporting on business performance, pipeline health, revenue, and operations

API Access

Standard access

Unlimited access

Business system integrations

Standard integrations

Custom integrations with business systems (e.g. CRM, accounting)

Performance & reliability

Standard

Uptime SLA and enterprise-grade reliability

Testing environment

—

Sandbox environment

Backups & recovery

—

Design backups and recovery

Pro product specialist

—

Direct line to dedicated in-region support

Support access

Self-serve resources and ticket support

Scheduled support and live troubleshooting

Priority support and training

SLA response time

Standard

2-hour SLA

Priority SLA

Bug escalation

Standard prioritisation

Escalation within 1 business day

Priority escalation and strategic oversight

Monthly support time

—

Up to 4 hours per month

Ongoing strategic support aligned to business needs

Onboarding & setup

Self-serve

Guided onboarding and account setup

Premium onboarding, training, and rollout support

Usage limits

Standard usage (fair use applies)

Extended limits for high-volume usage

Talk to an Expert

What Enterprise gives you access to

The Enterprise plan is how solar businesses operating at scale maximize the value they get from OpenSolar.

It gives you the capabilities to shape how the platform works across your business, so you can deliver a more differentiated customer experience, run your operations more efficiently, and make better-informed decisions as you grow.

Custom proposal templates

Proposal templates built around your brand and sales process

Custom showcase components

Custom proposal components that match your workflow and customer experience.

Custom forms and documents

Operational documents created or converted into OpenSolar-ready formats.

Accounting integrations

Support for Xero or QuickBooks integrations to reduce double entry and keep accounting workflows in sync.

Priority support

Priority phone and ticket support to help your team get answers faster.

Training

Live training sessions to help your team stay confident on the platform and keep up with new features.

Dedicated account executive

A dedicated point of contact for strategic guidance, escalation support, and ongoing partnership.

User research community

Access to research and beta programs that help shape what ships next.

Product roadmap prioritisation

Closer feedback loops, product input, and early access opportunities for selected features.

Co-marketing

Case studies, customer stories, and joint marketing opportunities that highlight your team and results.

Design back-ups

Access to design back-ups so work can be recovered if a project file is lost or corrupted.

Discounted rates on hardware

Access to discounted rates on hardware purchased through OpenSolar.

Uptime SLA

A defined uptime commitment for businesses that need stronger service assurances.

Sandbox

A test environment for trying new functionality, API connections, and process changes before rolling them out more widely.

Data Insights

Regular insights to help you track market dynamics, themes, and trends.

Reports and Dashboards

Reporting and dashboards that give clearer visibility into business performance, pipeline health, revenue, and operations.

Enterprise pricing is based on the services selected.

Talk to an Expert

What Pros say

Investing my time and money into OpenSolar’s paid training is genuinely one of the best decisions I’ve made in my solar business. Over the past two years, this platform has become a core part of how I operate — and the difference it’s made is real and measurable. Since completing the training and getting to know the system at a much deeper level, my designs are sharper, my turnaround time has dropped significantly, and my overall output as a business owner and solar estimator has increased considerably. That’s not a small thing.

Alex

Director, Synergy PV Renewables

Signing on for a personal account manager bundle has been a no-brainer for our company. Although OpenSolar’s platform is a breeze to use from a design & sales perspective, our back-office needs are comprehensive. Having a direct line for ongoing support has taken away that stress and allows our team to focus on sales.