Support

With your free OpenSolar account, you gain dedicated 24/7 support from a passionate, committed group of Openers who know the app inside out.

Support team

With over 400 years of combined solar experience, the OpenSolar crew lives and breathes solar, and your success. From in-depth training webinars to onboarding help, from fixing specific issues on your account to strategic guidance on the optimal use of the app, they’re there to help you.

Types of training available

Connect with the support team live or using our 24/7 ticket-based support, get your questions answered fast, and make sure you’re getting the most out of OpenSolar.
Software overview

Learn the essentials of navigating OpenSolar and using its core tools effectively.

Finance training

Learn how to manage solar financing, including loans, incentives, and payment options for your projects.

Designing

Create accurate solar designs that impress and convert with OpenSolar’s powerful tools.

Account Setup

Set up your account to suit your business needs and streamline your operations.

Webinars

Access our live webinars and training sessions for your preferred region, or the region closest to you, to get the most up-to-date knowledge on how to use our constantly evolving set of features.

Help Center

Our Help Center features articles, tips and tricks on the entire OpenSolar app. Use the AI chat feature to quickly get the answer you’re looking for, or search for an in-depth article or video that will guide you through what you need to know.